Shipping policy

🇺🇸 Shipping Policy (USA Customers)

Free Shipping

We offer free shipping on all orders to the United States – no minimum purchase required.

Delivery Times

All orders are shipped from our warehouse in Sweden within 1–2 business days.
Estimated delivery time to the U.S. is typically 5–12 business days, depending on your location and local postal services.

Tracking

Multipack orders always include tracking.
For single-pack orders, we may send your package via regular post without tracking.
Don’t worry – we guarantee all shipments. If your package is lost or doesn’t arrive within 30 days, we’ll resend it or refund you.

Customs, Duties & Taxes

Orders under $800 USD are duty- and tax-free when shipped to the United States.
You will not be charged any additional fees at delivery.

Delivery Responsibility

Once your order has been handed off to the shipping carrier, it is considered fulfilled.
If your package is delayed or lost, contact us and we’ll make it right.

Questions?

Email us at info@bugser.com – we’re happy to help!